1 day ago
Fantastic price
Fantastic price, quick delivery and courteous delivery team
CUSTOMER REVIEWS
Reviews from Toplex customers
See what customers say about our appliance advice, local delivery, installation, recycling and after-sales care. We now focus this page around Trustpilot feedback and long-standing customer comments.
Trusted, local service
Public feedback from customers who value practical advice, clear delivery slots and careful installation.
REVIEW SOURCES
Our current review focus
We are focusing the live public review experience around Trustpilot, while keeping long-standing customer comments below for useful context.
Trustpilot
Current public reviews sit on Trustpilot, giving visitors an independent view of ordering, delivery and after-care.
TRUSTPILOT
Recent public reviews
Trustpilot gives another view of the ordering, delivery and after-care experience. These cards come from the Toplex Trustpilot widget data.
Excellent
Rated 4.9 out of 5 based on 83 reviewsTrustpilot
1 week ago
Machine arrived on time the delivery…
Machine arrived on time the delivery men removed all packaging and placed the Machine in the kitchen ready for me to install first class service will certainly use again many thanks
1 week ago
Excellent service
Excellent service. First time using this company but won’t be the last. Ordered a washing machine on line, price was very competitive but free delivery and installation was included so by far cheapest overall.…Excellent service. First time using this company but won’t be the last. Ordered a washing machine on line, price was very competitive but free delivery and installation was included so by far cheapest overall. Delivers on time and the two guys were professional and sorted everything. Excellent.
2 weeks ago
Good price,next day delivery and…
Good price,next day delivery and installed very efficiently by great team of two,first class
2 weeks ago
The price was good and the service was excellent
The item was a good price compared to other retailers. It was easy to order online and you could choose the delivery day with am/pm slot. We ordered on Friday evening and it was…The item was a good price compared to other retailers. It was easy to order online and you could choose the delivery day with am/pm slot. We ordered on Friday evening and it was delivered and installed on Sunday morning and the old appliance taken away for recycling. The guys who installed it were extremely friendly and put everything back in to place for us. This is the 2nd time we have used Toplex and would highly recommend them.
2 weeks ago
Excellent price and service
Your price (when delivery, etc. was allowed for) was the lowest I could find online, and you won't ring me up three times trying to sell me additional insurance as some of your competitors…Your price (when delivery, etc. was allowed for) was the lowest I could find online, and you won't ring me up three times trying to sell me additional insurance as some of your competitors do. Delivery was exactly as promised and your staff were both proficient and helpful. I couldn't have asked any more from the purchase.
CUSTOMER STORIES
Long-standing comments from local customers
The older testimonial archive still has useful detail about how people experience Toplex: quick replacement, careful fitting, practical advice and local support.
Maria C
Another top class delivery and installation by Karl, Steve and the team. Quality products, good guarantees and fair prices while supporting a local retailer.
5/5 customer comment
John Caroll
My washer broke down on Friday night and by Saturday afternoon the new machine had been delivered, installed and the old one removed.
5/5 customer comment
Sandy S
My built-in oven stopped working a week before Christmas. Toplex delivered and fitted a replacement within an hour of my call.
5/5 customer comment
Sue Greenwood
Ordered a Siemens washer over the phone in the morning. By the time I got home from work, the old machine was gone and the new one was running.
5/5 customer comment
Ceri Smith-Jayne
Toplex asked what I needed, gave me a choice that fitted my requirements, and fitted the cooker exactly when promised.
5/5 customer comment
Aileen Watt
A new integrated fridge-freezer was delivered, fitted and the old one removed the following day. The delivery team were pleasant, helpful and efficient.
5/5 customer comment
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