CUSTOMER REVIEWS
See what customers say about our appliance advice, local delivery, installation, recycling and after-sales care. We now focus this page around Trustpilot feedback and long-standing customer comments.
Public feedback from customers who value practical advice, clear delivery slots and careful installation.
REVIEW SOURCES
We are focusing the live public review experience around Trustpilot, while keeping long-standing customer comments below for useful context.
Current public reviews sit on Trustpilot, giving visitors an independent view of ordering, delivery and after-care.
TRUSTPILOT
Trustpilot gives another view of the ordering, delivery and after-care experience. These cards come from the Toplex Trustpilot widget data.
Rated 4.8 out of 5 based on 76 reviewsTrustpilot
The girl in the office was polite and very helpful I got what I wanted and delivered the first working day, the men came fitted the washer and took the old one away as…The girl in the office was polite and very helpful I got what I wanted and delivered the first working day, the men came fitted the washer and took the old one away as I ordered ,the were clean and tidy and checked everything before they left ,thank you
Great service
Toplex dealt with my enquiry about purchasing a Bosch dryer extremely effectively. The sales team were incredibly knowledgeable, efficient, and professional. The product was delivered and installed as scheduled, and my old appliance was…Toplex dealt with my enquiry about purchasing a Bosch dryer extremely effectively. The sales team were incredibly knowledgeable, efficient, and professional. The product was delivered and installed as scheduled, and my old appliance was removed. The delivery team were also very helpful and courteous. I would definitely buy from Toplex again.
Delivery was wonderful. On time, delivered with great care and happy to answer questions.
Brilliant service and value for money.
Delivered on time, and the delivery men were efficient and helpful.
CUSTOMER STORIES
The older testimonial archive still has useful detail about how people experience Toplex: quick replacement, careful fitting, practical advice and local support.
Another top class delivery and installation by Karl, Steve and the team. Quality products, good guarantees and fair prices while supporting a local retailer.
5/5 customer comment
My washer broke down on Friday night and by Saturday afternoon the new machine had been delivered, installed and the old one removed.
5/5 customer comment
My built-in oven stopped working a week before Christmas. Toplex delivered and fitted a replacement within an hour of my call.
5/5 customer comment
Ordered a Siemens washer over the phone in the morning. By the time I got home from work, the old machine was gone and the new one was running.
5/5 customer comment
Toplex asked what I needed, gave me a choice that fitted my requirements, and fitted the cooker exactly when promised.
5/5 customer comment
A new integrated fridge-freezer was delivered, fitted and the old one removed the following day. The delivery team were pleasant, helpful and efficient.
5/5 customer comment
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Your feedback helps future customers choose with confidence and helps our team keep improving the delivery, fitting and after-sales experience.
