CUSTOMER REVIEWS
See what customers say about our appliance advice, local delivery, installation, recycling and after-sales care. We now focus this page around Trustpilot feedback and long-standing customer comments.
Public feedback from customers who value practical advice, clear delivery slots and careful installation.
REVIEW SOURCES
We are focusing the live public review experience around Trustpilot, while keeping long-standing customer comments below for useful context.
Current public reviews sit on Trustpilot, giving visitors an independent view of ordering, delivery and after-care.
TRUSTPILOT
Trustpilot gives another view of the ordering, delivery and after-care experience. These cards come from the Toplex Trustpilot widget data.
Rated 4.9 out of 5 based on 93 reviewsTrustpilot
Excellent service. Couldn't recommend them highly enough. Competitive pricing, easy to order, helpful customer service, accommodating staff delivering and installing.Excellent service. Couldn't recommend them highly enough. Competitive pricing, easy to order, helpful customer service, accommodating staff delivering and installing.
Competitive pricing with free delivery at a time that I was able to select, washing machine was delivered as requested. It was well packaged and delivery men were polite and helpful
Great service from order to delivery (and a few bits in between) recommend happily
Competitive price. Good local company. Delivered quickly.
This is the fourth time i have used toplex excellent service able to chose delivery date and time
5 star service. 5 star personnel. Professional, competitive pricing, easy to get in touch and speak to a human being who was also knowledgeable and helpful. I will never again buy electrical anywhere else.5 star service. 5 star personnel. Professional, competitive pricing, easy to get in touch and speak to a human being who was also knowledgeable and helpful. I will never again buy electrical anywhere else.
CUSTOMER STORIES
The older testimonial archive still has useful detail about how people experience Toplex: quick replacement, careful fitting, practical advice and local support.
Another top class delivery and installation by Karl, Steve and the team. Quality products, good guarantees and fair prices while supporting a local retailer.
5/5 customer comment
My washer broke down on Friday night and by Saturday afternoon the new machine had been delivered, installed and the old one removed.
5/5 customer comment
My built-in oven stopped working a week before Christmas. Toplex delivered and fitted a replacement within an hour of my call.
5/5 customer comment
Ordered a Siemens washer over the phone in the morning. By the time I got home from work, the old machine was gone and the new one was running.
5/5 customer comment
Toplex asked what I needed, gave me a choice that fitted my requirements, and fitted the cooker exactly when promised.
5/5 customer comment
A new integrated fridge-freezer was delivered, fitted and the old one removed the following day. The delivery team were pleasant, helpful and efficient.
5/5 customer comment
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Your feedback helps future customers choose with confidence and helps our team keep improving the delivery, fitting and after-sales experience.
